Please wear closed-in shoes and comfortable clothing. Bring some additional spending money to purchase any extras along the way. For tours during the day, we suggest you bring a jacket, water bottle, hat, and sunscreen. For evening tours, we suggest a warm jacket and water bottle.

Yes we certainly do.

• Mt Tamborine Morning Tour – Helensvale Train Station
• Evening Rainforest & Glowworm Experience – Helensvale Train Station
• Natural Bridge & Springbrook Tour – Nerang Train Station
• Lamington National Park, O’Reilly’s & Vineyard – Nerang Training Station

• By Car: If you have your own car you can drive down to the Gold Coast and we can arrange the best pick up point for you. The drive from Brisbane is around 35 minutes.
• By Train or Bus: Your best bet is to catch the train to Helensvale or Nerang Train Station depending which tour you are taking. As soon as you walk off the train our vehicle will be out the front. Drop us an email and let us know the day you are planning and we will send you a link to the train timetable. After the tour we can drop you back at the station or we can take you into Surfers Paradise to check out what it has to offer.

We carry big umbrellas in all our vehicles so if it does rain we can keep you covered and dry all day. We have waterproofed our tour and the last thing we want is for you to be uncomfortable or unhappy.

When checking the weather forecast be aware that during the course of the day, we travel through 3 x forecast Regions, not just the Gold Coast Region. Being a sub-tropical climate, a forecast of a possible shower means that it might shower for ten minutes in one part of the whole Gold Coast region. When it does it can still be 28 degrees.

• Due to the altitudes of the mountains and the coastal winds etc, we can sometimes have 3 seasons in a day.
• All vehicles have access to smartphones and are aware of the weather at all times.
  Rainforests would not be what they are if it didn’t rain so we may encounter the odd shower but this will not stop us from doing the tour. Our number one motto with the rain is “If it didn’t rain we would not have Rainforests.” 
• We have been doing these tours for a long time and we want to ensure that you enjoy the day in all weather so you can go home knowing that it was a day well spent.

Southern Cross has a fleet of 16-seat Mercedes Benz vehicles. They are comfortable and spacious with reclining seats and it is comfortable to stand inside the vehicle when taking your seat.

Yes, we provide baby seats for 18 months to 8 years. If you have a new born baby please feel free to bring your capsule with you.

On each tour we include light refreshments and you are welcome to purchase a meal at any one of our stops along the way. Just ask your tour guide.

Southern Cross Tours are not suitable for people who require the use of wheelchairs. Unfortunately, we are unable to store walking frames, wheelchairs or other mobility aids on the coach.

For full details on the accessibility of our tours please visit our access statement.

Each one of our tours does include some walking and navigating stairs. Some of the walks are over uneven ground with some staircases also uneven in nature. If you are unsure or would like some more information, please feel free to give us a call to discuss which one of our tours might best suit your individual needs.

We visit 3 different National Parks on our tours.

• Tamborine National Park  –Mt Tamborine Morning Tour & Evening Rainforest & Glow Worm Experience.
• Springbrook National Park –Natural Bridge & Springbrook Tour.
• Lamington National Park –Lamington, O’Reilly’s and Vineyard Tour.

Yes, there certainly is. The longest you will be in the vehicle at any stage will be 1 hour. However, if you need to go just let your tour guide know.

Unfortunately the vehicle has limited storage space that will not allow for a pram or stroller.