This tour is subject to the terms and conditions of both Australia Expert (the Travel Agency) and the Tour Operator. These terms can be found upon booking, in your Travel Voucher, and in the booking confirmation sent to your registered email address.

Please note that the most up-to-date Terms and Conditions, as stated on the websites and vouchers of both the Tour Operator and Australia Expert, will apply.

Please be aware that Credit Card Payment Fees are non-refundable.

To review Australia Expert’s latest Terms and Conditions, here. For further information about the tour policies, feel free to contact us at info@australiaexpert.nl

Please refer to your booking confirmation for essential information about your booking. Please arrive by 3pm at the dive shop and bring certification card and/or logbook, swimwear and towel. We complete paperwork, theory and equipment set up before traveling to the local swimming pool for your pool session. Normal timing is 2-3 hours, however, the course is designed to make you confident and comfortable for your ocean dives, so timing may vary. Standard 48 hour cancellation policy applies, please call us if you would prefer a different time. We can occasionally reschedule the timing for this Course.

You must reconfirm all booked date(s) and pick-up location(s) and time(s) 48 hours / 2 days before travel or in the manner stated on your ticket voucher or confirmation ticket.

If you are booking open-dated, please contact the tour operator directly 7 days prior your intended date of travel. The tour operator’s contact details are indicated on your travel voucher. Please check your SPAM or email us at info@australiaexpert.nl if you need further assistance.